FREQUENTLY ASKED QUESTIONS
1. Do you require a deposit to book a shoot?
Yes there is a $200.00 deposit which is required to reserve your wedding date, and a $50 deposit for portrait sessions.
2. Do we get to see/buy every single photo that you take on the day?
No. I do delete any photos I deem not to high standard before uploading to your online gallery, obviously there will be the odd blurred/bad exposure/people blinking shot. I only offer you the best from the shoot. I do not supply or ever sell RAW un-edited images.
3. What should we bring to our photoshoot?
Please visit my styling board to see my ideas on what to wear, each shoot is different. I recommend having your hair and makeup done, you will always feel more confident and beautiful in front of the camera. I can supply a list of vendors I recommend or have used previously.
4. What products do you offer?
A huge range! I offer prints, digital images, USB's, CD's, canvas prints, hard cover albums, calendars. You name it I probably can deliver it for you! Contact me to see how I can help display your beautiful images.
5. How long do you keep images on file? Can I re-order more products later?
Forever! I don't delete photo's, they are all stored on separate hard drives. So yes, if 6 months down the track you'd like to purchase more images or additional items, that is available for you.
6. I want to post my photos on social media, is this okay?
Yes. Once you receive your package you are then able to print/email/upload your images as you wish. If you are wanting to upload images to Facebook or Instagram, please do not crop/re-edit/put a filter over my images.
7. How long does the whole process take, when will I receive my portrait photos?
You will receive your first edited preview within 48 hours of your shoot. 4 days after your session you will receive your online gallery to create your order from. Depending on how quickly your order is placed, and how quickly you pay off your package your order is usually posted out within 5-7 days of receiving full payment.
8. Do you offer payment plans?
Yes! I offer 2-10 week payment plans, and also a membership. Please visit the info page to see more about my weekly memberships.
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